PLAIGROUND LLC Privacy Policy
Version: 1.0 (current product)
Effective / last updated: 23 September 2026 (PT)
Entity: PLAIGROUND LLC
Sites: wannaplai.com and related PLAIGROUND services
Note: Current rules for using PLAIGROUND on wannaplai.com. Contact us with questions.
1. Scope
This Privacy Policy explains what personal information PLAIGROUND LLC (“PLAIGROUND,” “we,” “us”) collects when you use wannaplai.com, create a free account, buy distribution ($2.49 per song), buy an A&R Act Pack, a one-time package, a sync add-on, or other add-ons, use after-upload tools, contact us, or otherwise use our services.
It does not cover third-party stores, SIQA as a separate chart publisher, or sites we do not control (including plainow.com except where we expressly say we process data for that product under this policy).
2. What we collect
2.1 You provide
- Account data: name or artist name, username, email, password (hashed), country/region, age attestation
- Profile / persona / EPK content you upload (bio, photos, links, press)
- Release data: audio, artwork, lyrics, metadata, ISRC/UPC if provided, split-sheet contacts and ownership %
- Rights and AI attestations (Human / AI-assisted / Fully AI and related descriptions)
- Messages you send via contact forms, email, or in-product chat (including Plai coach prompts you type)
- Payout and tax details when you set them up (for example payout method tokens, W-9 / W-8BEN information)
- Payment details are typically collected by our payment processor (for example Stripe); we receive confirmation, last-four / brand, and billing metadata, not full card numbers when using a hosted processor
2.2 We collect automatically
- Device and log data: IP address, browser type, pages viewed, approximate location from IP, timestamps, referrers
- Cookies or similar tech for login session, preferences, and security
- Fraud / abuse signals related to uploads and account behavior
- Product usage events (which features you use, and when) so we can improve the service. These events do not include your lyrics.
2.3 From partners
- Delivery / store status from distribution partners (for example ToneGrid)
- Royalty and sales reports from partners/stores
- E-sign status from signature providers (for example SignWell) when used
- Support and email delivery metadata
3. How we use information
We use personal information to:
- Create and secure your free account
- Process $2.49 distribution, $149 A&R Act Pack, Persona package $299, Content engine $199, Release package $149, Fan growth setup $99, and, once they are live, Sync at $29 a month or 20% of the placement deal, plus other purchases you authorize
- Deliver releases, register publishing where opted in, and operate split sheets
- Pass your AI/human label and metadata to stores/partners
- Pay you and meet tax/reporting duties
- Provide EPK / persona / Act Pack / Sync packaging you bought
- Provide support, product messages, and (with consent or as allowed) product updates
- Prevent fraud, enforce Terms, and protect rights and safety
- Improve the product and debug issues
- Comply with law
4. When we share information
We share information with:
- Service providers who process it for us (hosting, databases, email, analytics if enabled, payment processors, e-sign, cloud storage)
- Distribution and publishing partners and digital stores as needed to deliver, claim, or monetize releases you submitted
- Co-writers and split-sheet parties you list (they see names, emails, and shares you entered)
- Professional advisors (legal, accounting) under confidentiality
- Authorities when required by law or to protect rights and safety
- A buyer of PLAIGROUND assets in a merger or sale, under continued protection commitments
We do not grant stores a right to ignore your attested label; we also cannot control how a store uses labels under its own rules.
5. Retention
We keep account and release records while your account is open and as needed afterward for royalties, disputes, tax, fraud, and legal holds. Financial and tax records are often kept about 7 years. You may request deletion of account data subject to §8; we may retain what law or fraud prevention requires.
6. Security
We use reasonable administrative and technical safeguards (access control, encrypted transport, hashed passwords). No method is 100% secure.
7. Children
Services are not directed to children under 13. We do not knowingly collect personal information from children under 13. Ages 13–17 need guardian involvement as described in the Terms.
8. Your choices and rights
Depending on where you live (including California residents), you may have rights to:
- Access / know what we hold
- Correct inaccurate data
- Delete data (with legal exceptions)
- Export a copy
- Opt out of certain marketing emails (account/transactional mail may still send)
9. International transfers
We are U.S.-based (California). If you access from outside the U.S., you understand your information may be processed in the United States and other countries where our providers operate.
10. Cookies
We use essential cookies for login and security. If we add non-essential analytics or ads cookies, we will update this Policy and use an appropriate notice/consent mechanism where required.
11. Changes
We may update this Policy. The date at the top will change. Material changes will be posted on this page; where practical we will email your account address.
12. Contact
PLAIGROUND LLC
Privacy questions: emailplaiground@gmail.com
If you need a postal address for formal notices, ask at that email and we will provide the then-current California mailing address for PLAIGROUND LLC.
